Refund policy

 

• All Sales Final for One-of-a-Kind Items: Due to the unique nature of our specialty items, all sales are final. We do not accept returns, exchanges, or issue refunds for change of mind.
• Damaged or Defective Items: If an item arrives damaged, you must notify us with photographic evidence within 48 hours of delivery.
• Investigation Rights: We reserve the right to fully investigate any reported delivery issues or transit damages with the postal carrier before evaluating any requests or exceptions.
• Non-Delivery Claims: Once a tracking status confirms an item has been successfully delivered to the provided shipping address, responsibility for the safe custody of the package transfers to the recipient, and refunds will not be issued.